IMPORTANT ANNOUNCEMENT FOR ORDER INFORMATION
Due to COVID 19 restrictions, we apologize for the delay of our shipment. Things are little backed up on our end.
Rest assured we'll be delivering all the orders that was processed once the lockdown is lifted.
Thank you and hoping for your patience during this time. Stay safe!
For in-stock items, orders are usually packed and ready to ship in 7 business days. Business days are Monday through Friday, excluding holidays.
Standard Shipping / 7 days - 60 days
Actual delivery date is subject to your local postal service, which is out of XAMAS's control. When you place your order at XAMAS, you are deemed to agree to these terms.
Express Shipping / 7 - 20 days
Note: due to difference in exchange rates, your shipping fee may vary slightly if you're not checking out in USD.
All of the prices listed on the Website and delivery charges are calculated before taxes. They DO NOT include the currently applicable statutory value added tax of your country (if applicable)
Depending on your destination and delivery service selected, you will see an estimate only after you begin the checkout process.
Shipping and handling charges are determined by the merchandise weight of your order before any deductions.
Not subject to special offers.
All orders are subject to verification.
If items are preordered / backordered, the total shipping and handling charges will be allocated proportionally and charged as the merchandise is shipped. Please note that the total shipping and handling charge will not increase.
Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. We ship your package DDU, "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country's custom policies, please contact your local customs office.
The districts we deliver including Mainland China, Hong Kong, Macau, Malaysia, Philippines, Singapore, Chinese Taipei (Taiwan), Thailand, Japan, Maldives, New Zealand, Australia, Austria, Belgium, Canada, Czech Republic, Finland, France, Greece, Iceland, Ireland, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America, Egypt, Italy, Morocco And South Korea and more.
If you do not see your country in the list of selectable countries during checkout, please contact us for possible alternative arrangements.
We make every attempt to minimize the potential impact of delays. However, please kindly note that international shipments may be subject to customs clearance procedures that may cause delays in delivery estimates.
If you refuse delivery of any order you placed, the package will be returned to our warehouse. You will receive a refund for the merchandise but shipping charges are non-refundable.